With not a lot of action last week and this, due to the clients being away and builders putting their pricing together, I thought I would go through the initial part of the process in a little more detail.
The first point of contact was a phone enquiry from Wes after we were referred to him for design and drafting services, we had an initial conversation that lasted around 20 minutes. In most situations the next step would be to arrange an on site meeting to discuss the project and go through the process (no fee or obligation), however as Wes works away a lot it was agreed that we would inspect the site first, while Wes and Regina gave some further thought to the design brief. Some information on our services, the process and examples of plans were emailed through to Wes to give him an idea of what we provide. Wes replied with some photos of the house along with their thoughts around the design brief, including completed design brief document (as can be downloaded from our website) .
An inspection was arranged through the sales agent and Dave inspected the house a few days after the call (meetings can usually take place within a week after the initial enquiry). Now having seen the house and having a clear idea of the brief, UDS supplied Wes and Regina with a formal fee proposal. Upon acceptance of the fee we then commenced the work as outlined in earlier posts, arranging the time for completing a detailed measure of the existing house (which typically takes around 2-4 hours for most homes, depending on size). The house was then drawn (or modeled in 3D) in our CAD software exactly as it stands, providing the basis for moving into the design stage.
We always prefer to do a face to face meeting to present the design, which gives us the opportunity to explain the philosophy behind the design and our thinking around particular design elements, it also allows the client to ask any questions that come up and have an immediate response. In this case we had to work around Wes’ work roster and plan the meeting for a time when he was in town. It is best for both partners to be present, unfortunately Reg was not able to attend due to work commitments. Clients are encouraged to take the plans away, along with the 3D images and walkthrough that we provide, so that they can study and fully absorb the design, some clients take a day to do this, some take months, most often we receive feedback within a couple of weeks.
After this, we moved into the design development and documentation stages as explained earlier. Overall, this particular project was completed in just under 2 months, from initial enquiry to completed documents. A standard design and documentation project such as this, would typically take 2-4 months, but is very much dependent on the clients response times and overall time frame. On simpler projects, where there is not a large design stage, documentation can be completed in as little as 2 weeks in particularly urgent projects.